RoofPax Warranty

Ensuring customer satisfaction is our unwavering promise, further solidified by our comprehensive warranties.

Warranty Activation

To activate the warranty for any product purchased through our sales channels, please send a text to RoofPax at 833-833-3381.

Alternatively, complete the form here to activate your RoofPax lifetime warranty for zippers, buckles, and hooks. Additionally, enjoy a 5-year warranty on the stitches and fabric of your RoofPax rooftop cargo carriers.

For those who purchased through Amazon, locate your 'Amazon Order ID' in the 'Orders' section of your Amazon account or in the 'purchase confirmation' email from Amazon.

Your Amazon order ID will appear similar to this: 123-1234567-1234567.

Absolutely, you can use the RoofPax Car Top Carrier without a roof rack. The bag is designed with versatility in mind and includes 4 patented door hook straps for secure attachment directly to your car's doors. This provides a safe and reliable alternative for vehicles without roof racks, ensuring proper weight distribution and minimizing any potential interference with airbags.

Yes, The RoofPax Cargo Carrier is designed to be completely waterproof, ensuring that your belongings stay dry and protected even in the most challenging weather conditions.

Installing a RoofPax car roof bag is a quick and hassle-free process. Whether your vehicle has roof racks or not, you can securely attach the bag using the provided 10 sturdy straps and 4 patented door hook straps. For vehicles with roof racks, attach the bag to the rack, crossbars, or basket. If your vehicle lacks roof racks, the door hook straps offer a safe alternative by attaching to your car's doors. This prevents potential airbag interference and ensures a reliable installation.

100% WATERPROOF POLYESTER MADE - Unlike our competitors' bags made of PVC material, RoofPax is crafted from 600D double-coated premium-quality Polyester material, Tested and approved for its extra waterproof capabilities.

Yes, The RoofPax Cargo Carrier is designed to withstand heavy rain, snow, and other challenging weather conditions. However, we recommend that you take extra precautions to secure your cargo and ensure that it is not damaged by any water that may seep in during transport.

Before each use, we recommend inspecting the cargo carrier for signs of wear or tear, particularly around the seams and openings. To ensure a proper seal, make sure that all zippers, flaps, and other openings are fully closed and secured.

Yes, The RoofPax Cargo Carrier is easy to clean and maintain. Simply wipe down the exterior with a damp cloth and mild soap, and allow it to air dry completely before storing it. Do not use harsh chemicals or abrasive materials that could damage the waterproof coating.

Installing the RoofPax rooftop cargo bag is generally straightforward and does not require any special skills or tools. The bag usually comes with adjustable straps that you can use to securely attach the bag to your roof rack, crossbars, and roof baskets. Alternatively, if none of the above are installed on your vehicle, you can use the included four rooftop cargo tie-down hook straps that you can install below the door weatherproofing rubber gasket. Please ensure that the roof bag is attached using all four straps.

Door hooks are designed to attach to the top edge of doors when they are closed, providing an anchor point for securing The Roofpax Rooftop Cargo Carrier. However, sliding doors do not have the necessary structure or design to accommodate door hooks.

For sliding door vehicles, it is recommended to use alternative methods to secure a rooftop cargo bag. This typically involves using roof racks, crossbars, or other attachment points specifically designed for your vehicle. The RoofPax Rooftop Cargo Carrier should come with adjustable straps and buckles that can be used to securely fasten it to your vehicle's roof rack or crossbars.

RoofPax bags are available in four sizes:


15cf car Roof Bag’s measurements: L 43.3″ x W 31.5″ x H 19.8″


19cf Car Roof Bag’s measurements: L 47.2” x W 35.4” x H 19.8” ‎‎


Expandable (15-19 cf) Car Roof Bag’s measurements: L 47.2” x W 35.4” x H 19.8”


23cf Car Roof Bag’s measurements: L 49.2” x W 36.62” x H 22”


28cf Car Roof Bag’s measurements: L 52” x W 46” x H 24” with 3 inner bags for maximum storage space

Based on your car model, your RoofPax Bag can hold 130-200 pounds (60-90 kilograms). (Please refer to your car manufacturer's manual guide).

Packing a RoofPax cargo bag is a straightforward process. Place your items inside the bag, making sure to distribute the weight evenly. Seal the bag using the double waterproof zippers, ensuring a secure closure. You can use the 10 Velcro straps to prevent any excess strap flapping and maximize security. Additionally, take advantage of the integrated mat to protect your car's roof from scratches or dents caused by the cargo.

RoofPax stands out for its commitment to safety. The Patented 4 door hook straps provide a secure attachment to your vehicle, preventing any risk of the bag coming loose during travel. The design also takes into consideration potential hazards during emergencies, avoiding interference with airbags. The reflective logo adds visibility, enhancing safety even in low-light conditions.

While there isn't a specific speed limit for driving with a rooftop cargo bag, it's generally recommended to drive at or below the posted speed limits and to adjust your driving according to the added weight and height of the cargo on your roof. Driving at moderate speeds helps ensure safe handling, stability, and optimal fuel efficiency.